Terms and Conditions
These Terms and Conditions aim to protect users’ and members’ privacy, confidentiality and security, and NowOK website and services. We recommend you to obey ethical, social and legal norms, and common science when using this website and the services. These Terms and Conditions regulate your use of this website and our services, and the supply of information to you by NOW OK. If you do not agree to be bound by these Terms and Conditions you must immediately leave this website.
Access to and use of this website and the products and Services available through this website are named the Terms and Conditions. By using the Services, you are agreeing to all of the Terms and Conditions. The Terms and Conditions may be changed from time to time. You are advised to check the Terms and Conditions every time you use this website. The Terms and Conditions posted on this website are binding on you. If you use this website you agree to be bound by the Terms and Conditions posted on this website. If you disagree with the Terms and Conditions posted on this website, do not use this website. If you continue to browse and use the website, you agree to be bound by the Terms and Conditions. If you continue to use this website after any changes are made to the Terms and Conditions you have accepted these Terms and Conditions in full. Failure to enforce any provision of these Terms and Conditions shall not constitute a waiver of any term hereof. No waiver of a breach of any provision of these. No waiver shall be effective unless granted in writing and signed by us. The headings used herein are for convenience only and shall not be deemed to define, limit or construe the Content of any provision of these Terms and Conditions.
You may be subject to additional contractual terms and conditions applicable to some Services (“Additional Terms”). These Additional Terms will be accessible to you on this website or by email or by post and/or presented to you as Additional Terms when you sign up for or access such Services. Any such Additional Terms shall be incorporated into and form a part of these Terms and Conditions.
Access to the website
NowOK endeavours to ensure that this website is normally available 24 hours a day 7 days a week. NowOK is not liable if for any reason this website is unavailable at any time or for any period. Access to this website may be suspended temporarily or permanently and without notice for maintenance, repair, or for reasons under or beyond NowOK control. NowOK reserves the right to withdraw or amend access to the website without a notice. From time to time, NowOK may restrict access to some parts of the website site, or the entire website. NOW OK is not liable if for any reason the website is unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to and make use of this website and its Services, third party websites linked to it and their Services. Certain provisions of these Terms and Conditions are located on particular pages on this website. You are responsible for ensuring that all persons who access this website through your internet connection are aware of these Terms and Conditions and comply with them. You may access most areas of this website without registering your details with this website but Services of this website are available only if you register.
NowOK Services and products may vary and are updated on a regular basis. NowOK reserves the right to add or withdraw or amend or change the Services and the products, which this website provides or offers, without a notice. You are responsible for making all arrangements necessary for you to have access to NowOK Services and products. We will not be liable if for any reason the Services or products which this website provides or offers are changed or unavailable at any time or for any period. By accessing any part of this website you confirm you have accepted these Terms and Conditions in full.
Please use NowOK website and Services responsibly. Examples of irresponsible use of this website and NowOK Services include registering on this website and booking practitioner’s services when you have no intention of using our Services; booking practitioner’s services you have no intention of attending; repeatedly cancelling or rescheduling appointments; maintaining membership when you have no intention of using our Services; failing to pay for the Services we provide to you.You must not commit or encourage a criminal offence. You must not attack this website, its database, connected computers, its business and Services. You must not spread false information or any Contents damaging of NowOK business. You must not attempt to gain unauthorised access to this website. You are prohibited from posting or transmitting to this website any Content which is unlawful, harmful, threatening, offensive, pornographic, abusive, immoral, harassing, defamatory, obscene, invasive of another's privacy, discriminatory, harmful to minors in any way or committing abuse, hateful, or racially, ethnically or otherwise objectionable, violent, annoying, breaking confidentiality or privacy, causing inconvenience or problems. You must not "stalk" or otherwise harass another person or user or member, including, but not limited to, through the use of letters, messages, profiles, nicknames, video or audio conversations, images, URLs, emails, post letters, forums, blogs, scripts, bots or web crawlers. You must not disclose other users' or members' personal details, including, but not limited to, private information or personal information or sensitive personal information or sensitive information. You must not collect or store or disclose personal data about other users or members, including, but not limited to street addresses, last names, nicknames, images, scripts, URLs, telephone numbers or email addresses without the mutual consent given by this user or member and NOW OK, including, but not limited to, through the use of letters, messages, profiles, nicknames, video or audio conversations, images, URLs, emails, post letters, forums, blogs, scripts, bots or web crawlers. You must not disclose your personal information about yourself, including, but not limited to, any street addresses, last names, nicknames, images, scripts, URLs, telephone numbers or email addresses without consent given by NowOK, including, but not limited to, through the use of letters, messages, profiles, nicknames, video or audio conversations, images, URLs, emails, post letters, forums, blogs, scripts, bots or web crawlers. You are prohibited from manipulating identifiers in order to disguise the origin of any Content transmitted through the Services; from making available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships. You are prohibited from posting or transmitting to this website any Content for which you must have a licence/licences or authorization. You are prohibited from making available any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any person. You are prohibited from disrupting the Services or this website, or violating any requirements, procedures, policies or regulations of this website and our Services, including using any device, software or routine to bypass our security system. You must not hack into this website and/or the Services, annoy users and customers, corrupt data, transmit or distribute any technologically harmful Content including any viruses, worms, or/and logic bombs, and spam. You are prohibited from acting in a manner that negatively affects other users' or members' ability to engage in exchanges. You must not violate any applicable local, national or international law, including, but not limited to, any rules of any national or other securities exchange, including, but not limited to, any regulations having the force of law. You are prohibited from posting or transmitting to this website any Content which damages reputations and/or our businesses and third parties associated with our businesses, or/and which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other countries. If you breach the terms of these Terms and Conditions and/or send or post unsolicited bulk email, "spam" or other unsolicited communications of any kind through this website, we reserve all rights, claims and causes of action we may have, statutory or otherwise, including but not limited to, the right to seek statutory penalties for each such unsolicited communication you send through this website and our Services. Please report any violations of these Terms and Conditions filling in the online Contact Form. Breaching these conditions will be reported to the law enforcement agencies with disclosure of your identity to them bringing to the end a criminal offence in accordance with the current law and the Computer Misuse Act 1990.
Assumption of Risk
The Services may not be accessed or used where prohibited by law. You understand that by accessing or using the Services, you may encounter Content that may be deemed mature, offensive, indecent or objectionable, which Content may or may not be identified as having explicit language or adult nature, and which in certain circumstances may be due to your interactions with other users or members in the course of accessing or using the Services. Those who choose to access this website and make practitioner’s services booking from the UK and any other territory other than the UK do it on their own risk and initiative. You fully assume all risks of loss and risk of personal harm arising out of your use of the Services, including but not limited to, any online or offline communications and personal interactions with others. It is your responsibility to take all advisable and necessary precautions when interacting with individuals you meet or come into contact with through the Services.
Representations and Warranties
You further represent and warrant to us, under penalty of perjury, that you will not provide or permit access or use of the Services, or your Profile, by any minors; your profile information is current, complete and accurate and you will promptly update all information to keep your Profile and billing information complete and accurate upon any change (such as change of billing address, credit card number or expiry date); you have not and will not access or use the Services from any place or jurisdiction where such use is prohibited or contrary to applicable laws, rules, regulations, ordinances, edicts or customs, and you are not a national or resident of any country which the UK, EU or US have embargoed goods; identified as a “Specially Designated National”; or placed on the Commerce Department’s Table of Deny Orders. You further represent and warrant to us, under penalty of perjury, that your use of the Services is and will be in compliance with all applicable laws, rules, regulations, ordinances, edicts or customs; that you have never been convicted of a felony; and are not required to register as a sex offender with any government entity or agency.
Unless otherwise stated, the Content provided through this website and the Services, including but not limited to, the text, data, software, manuscripts, graphics, photographs, music, sounds, videos, interactive features, blogs, posts, feedbacks, surveys, tests, polls, messages, tags and other Contents (collectively, "Content") and the trademarks, service marks and logos contained therein ("Marks") and other intellectual property are owned by or licensed to us, subject to copyright and other intellectual property rights under the UK and international laws and international conventions. NowOK retains all intellectual property rights. If you breach these conditions you must leave this website and destroy any copies you made. All Content is provided to you solely for your information and you are permitted to exploit the Contents of the website for your own personal non-commercial use. You agree to not engage in the use, copying, or distribution of any Content. Without the written authorisation from NowOK: you may not modify any Content; you may not publish any Content; you may not reproduce any Content; you may not use a trade mark, a logo or any other Marks in any way; you may not print or copy any Content. No software or Content from this website and the Services may be downloaded, exported or re-exported into any country or to anyone. NowOK rights are protected by copyright laws. All such rights are reserved. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. Any rights not specifically granted are reserved. Expressly provided intellectual property rights in the trade marks and logos of third parties appeared on this website are owned by third parties. No right is granted to you herein to use any Marks. You agree not to interfere with security related features of this website and the Services or features that prevent or restrict use or copying of any Content or enforce limitations on the use of this website or the Services or Content. Nothing in these Terms and Conditions shall be construed in any way as conferring or granting any rights to use the trademarks and logos and Marks of third parties. Any breach to the relevant law will be reported to enforcement agencies.
You can view the contents of this website on a computer screen for your own non-commercial use as long as you keep within the copyright and proprietary notices. We maintain a repeat offender policy which may result in the termination of your right to use this website and the Services if you violate such policy. If you believe that your work has been copied, posted or otherwise made available through this website and the Services in a way that constitutes copyright infringement, please notify us of your complaint. You must provide us with the following information in writing, to the extent required an electronic or physical signature of the person authorized to act on behalf of the copyright owner that is allegedly infringed; a description of the copyrighted work that you claim has been infringed or, if multiple copyrighted works on this website are covered by a single complaint, a representative list of the allegedly infringing works on this website; identification of the Content that is claimed to be infringing and to be removed, and information reasonably sufficient to permit us to locate the Content; information reasonably sufficient to permit us to contact you, such as your address, telephone number and e-mail address; a written statement by you that you have a good faith belief that use of the Content in the manner complained of is not authorized by the copyright owner, its agent or the law; and a statement by you, made under penalty of perjury, that the above information in your notice and complaint is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. Please be aware that the foregoing information in your complaint may be forwarded to the person who provided the allegedly infringing Content. The foregoing information must be submitted to NowOK “Attn. Copyright Administrator”, please fill in the online Contact Form. Any person who knowingly materially misrepresents that Content or activity is infringing may be subject to liability. If you believe that your Content has been mistakenly removed or disabled you may submit a counter notice by notifying our Copyright Administrator, please fill in the online Contact Form
Each registration is for a single user only. NowOK does not permit you to share your user name, reference number, membership, and/or account with any other person nor with multiple users. NowOK reserves the right to close any user’s account if the user is seen to disrupt this website or the Services, disrupt the community, or hide the multiple users. You are responsible for the security of any passwords or reference numbers issued to you. You are responsible for the security and the privacy the email address you use to contact us. You are responsible for the accuracy of the personal information you submit to us. You are responsible for the disclosure of your personal information to the third party with or without our consent and its consequences. NowOK has the right to disable any user reference number or password at any time. If you are provided with a user reference number, password, or any other piece of information as part of NowOK security procedures, you must treat such information as confidential and may not disclose it. Any breach will stop your registration and/or membership and right to use this website and the Services.
You consent to receiving electronic communications, e.g., email, from us or a third party. These communications will include notices about your Profile and information concerning or related to this website and the Services. These communications are part of your relationship with us and you receive them as part of your registration or membership or newsletters or subscribed or purchased Services. We strongly encourage you to keep personal Content confidential and provide confidential communications through the NowOK online management centre giving consent for disclosure of your personal information when you book practitioner’s services. We reserve the right, but not the obligation, to refuse to transmit or post, and to disclose, block or remove any Content, including but not limited to, Personal Content, in whole or in part, that we, in our discretion, deem to be in violation of these Terms and Condition or otherwise harmful to persons using the Services or our businesses, regardless of whether this Content or its dissemination is lawful or unlawful. We retain the right, but not the obligation, to monitor all transmissions and postings of Personal Content and other Contents to investigate or prevent violations of these Terms and Conditions. In addition, we may also take reasonable steps in order to prevent violations of these Terms and Conditions, including the limiting or filtering of the number of emails, or posts sent or received by a user or member. You acknowledge and agree that your communications with other users or members via forums, blogs, published membership profiles and any other publicly accessible avenues of communication through this website and the Services are public and not private communications. We strongly encourage you to use caution before disclosing any personal information and private details about yourself in your public communications. You agree that any notice, agreements, disclosures, orders or other communications that you send to us electronically will satisfy any legal communication requirements, including but not limited to, any requirements that such communications be in writing. You agree that any notice, agreements, disclosures or other communications that we send to you electronically will satisfy any legal communication requirements, including but not limited to, any requirements that such communications be in writing. Notices: except as explicitly stated otherwise, legal and other notices (including but not limited to notices of legal proceedings) shall be delivered to NowOK or to you at the email address you provided us at the time you registered, through a subsequent notice of an address change, or through a service posting; physical notices shall be effective when received; email notices allowed hereunder shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. We may provide notice by certified mail. In such case, notice shall be deemed given when received. By subscribing to our newsletter you agree to receive our promotional emails about new products, the Services, special offers or other information which we think you may find interesting using the email address which you have provided at the time you subscribed. From time to time, we may also use your information to contact you for quality control and research purposes. We may contact you by email, phone, fax or mail. We may use this information for quality control or research purposes and/or to customise this website and the Services according to your interests.
Terms of Sale
To order the Services, products or contact NowOK you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to NowOK. We reserve the right to decline a new customer registration or suspend your registration at any time and at our sole discretion. When you register you will create a username and receive a reference number which you must use whenever you contact us. Please keep these in a safe place as you will be responsible for all activities and orders made under your username and your reference number. If you think that someone else may either know or be using your username and reference number please contact us immediately. Our website invites you to buy products and services from us. All offers and orders must be communicated through the specific forms. By placing an order you confirm that all details you provide to us are true and accurate. If the third party is unsuccessful in their attempt to contact you and/or help you, you will still be charged the cost of the service. By placing an order you confirm that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the products or services. When placing an order you specify that you require or you refuse the seven-day cooling-off period. If placing an order you require the seven-day cooling-off period, we will start working with your order from the end of this seven-day cooling-off period. If placing an order you refuse the seven-day cooling-off period, or ordering the services as soon as possible, or the time provided in your request or the time of your availability for the services is within the seven-day cooling-off period, any of these mean that you confirm that you have refused to take the seven-day cooling-off period; you confirm that the seven-day cooling-off period is not applicable to your purchase of our services. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes without notice. By placing an order you are offering to purchase a product or a service provided by this website and subject to these Terms and Conditions. NowOK retain the right to refuse any request made by you.
Practitioner’s Services Booking
NowOK book the third party services at Customer's request by connecting Customer directly to the third party (Client or Practitioner). NowOK use all reasonable endeavours to provide each Service accurately to Customer. This Service to Customer is provided only to persons who access it through the placed order on this website. NowOK book the third party services which are provided by telephone, Skype, and online conference/messenger, email consultation, face-to-face consultation at the practitioner’s office or at the client’s office or home visits in accordance with Customer's request. Customer is responsible for obtaining all necessary equipment and communication services required to access and use the Services. Customer may not use the Service in any improper, unlawful or illegal manner or in breach of these Terms and Conditions, any legislation or licence that applies to Customer.
1. An acknowledgement e-mail
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. Once you have placed an order on this website we will send you an order acknowledgement by email setting out what you have ordered with the prices on the day of order. This is not an order confirmation or acceptance from us.
2. An Order Confirmation email
We always try and get as near as possible to your request. If your order is accepted by third party we will inform you by email. You will receive an email from NowOK confirming the identity of the third party (Practitioner or Client) and third party’s availability confirming acceptance of your order by the third party based on the information provided to us by the third party. Order confirmation times may vary according to your availability, third party availability, the complexity of your requirements, your special requests regarding the service delivery, bank transaction delays, internet or telephone connection availability and are subject to any delays for which we will not be responsible or force majeure for which we will not be responsible. NowOK is not acting as agent or principal. These Terms and Conditions regulate the supply of information to you by NOW OK. In the rare event we fail to book the third party Services for you because of NowOK failure, we will refund you the cost of the Service.
A legally binding contract with you will only arise once we have completed our services to you and sent you an email confirming the identity of the third party (Practitioner or Client) and the third party availability based on the information provided to us by the third party. This means that you will have no legal liability in connection with your order until you have been sent the contact details of the third party and third party’s availability based on the information provided to us by the third party. At this time the contract between you and NowOK is fulfilled and ended, and your agreement is made with a third party (Practitioner or Client) and the contact details of the third party, the services listed in this email, and third party’s availability are the subject of your agreement formed with this third party (Practitioner or Client). This agreement is subject to the third party terms and conditions. NowOK is not included in your agreement with a third party (Practitioner or Client).
Third Party Accepting Your Booking
Because your contract is directly with the third party (Practitioner or Client) any queries or concerns that you may have in connection with your third party service booking should be addressed directly to the third party via the details set out in the confirmation email. If you wish to cancel your booking you must contact the third party directly. Contact details of the third party can be found in the confirmation email and based on the information provided to us by that third party. Please ensure that you arrive in plenty of time and bring a copy of your email booking confirmation. Failure to attend the service at the reserved time may result in you being charged a "no-show" fee by the third party. NowOK does not provide your debit or credit card details or your bank account details to the third party. The decision whether to debit your card with a cancellation fee or "no-show" fee is entirely at the discretion of the third party. In the rare event a third party fails to provide service to you because of the third party failure, you must discuss this with that third party. NowOK is not responsible for the third party failure.
Booking with Special Needs and Additional Requirements
You can order the service on your preferable language. If you require another language than English for the services requested by you, please find the listed languages for the services on this website. If we occasionally failed to provide you with the Services or Products in accordance with your additional requirements, including, but not limited to any disabilities, language other than English, and religious and cultural requirements, we ask if you would like us to offer you alternative similar Services or Products to substitute the Services or Products you have originally ordered.
Membership Service Provision
NowOK builds and maintains a Client-Practitioner network providing membership, web space and a competent and confidential assistance alongside other services. NowOK provides Membership Services based on these Terms and Conditions. NowOK reserves the right to edit or refuse the publishing of any content, including, but not limited to, messages, letters, profiles, nicknames, video or audio conversations, images, URLs, emails, forums, blogs. Membership Services are provided solely for Customer's own private, non-commercial use; customer may not resell the Service to any third party. Membership Services are accessible through the Client Practitioner Network Solutions (CPNS). Membership Services include creating, editing, keeping up to date and publishing Members’ Profiles on this website whilst retaining confidentiality. NOW OK make these profiles accessible excluding any personal information from these Profiles such as Members’ street addresses, last names, URLs, telephone numbers or email addresses. Membership Services include facilitating communication between members of CPNS, forwarding Members’ letters to the carefully selected by Members’ third parties, other members maintaining mutual consent, facilitating Members’ confidentiality and protecting Members’ from Spam harassment. Membership Services include making public Members’ availability to offer services and help to third party or inclination to receive services and help from a third party. NowOK may provide suggestions to communicate a particular member or members if we notice the match of the requested services and the services offered. Membership Services include Direct and Indirect booking of the third party services which are provided by telephone, Skype, and online conference/chat communications, email consultation, face-to-face consultation at the practitioner’s office or at the client’s office or home visits in accordance with Member's request. Direct Booking Services include booking the third party services at Member's request by connecting Member directly to the third party (Client or Practitioner). Indirect Booking Services include booking Practitioner’s services in accordance with Members’ requirements and providing Members with information about the booked services. This Service to Member is provided only to a person who accesses it through placing an order. Member must maintain mutual consent; uphold other Members’ confidentiality. Members may not use the Service in any improper, unlawful or illegal manner, expose other Members to Spam harassment or breach these Terms and Conditions, any legislation or licence that applies to all our Customer. Member is responsible for obtaining all necessary equipment and communication services required to access and use the Service. Membership Services provide Members with an exclusive access to participate in NowOK Forums and Blog on this website, building communication between members of CPNS. NowOK maintain Members’ confidentiality and protect Members’ from Spam harassment in Blogs and Forums.
Publishing Service Provision
NowOK provide Customers with Publishing Services including publishing of Customers’ articles, photos, music, videos and other files on this website. NowOK provide Publishing Services based on these Terms and Conditions. We reserve the right to edit or refuse the publishing of any Content. Publishing Services are provided only to Customers who access it through the placed order.
Advertising Service Provision
NowOK provide Customers with Advertising Services including publishing of Customers’ advertisements this website. NowOK provide Advertising Services based on these Terms and Conditions. We reserve the right to edit or refuse the publishing of any Content. Advertising Services are provided only to Customers who access it through the placed order.
Charges for Services
Access to the Services via this website will be charged at our standard rates which will be published on this website. We reserve the right to change the charges for the Services from time to time. If we do so we will publish any new charges on this website. Customer acknowledges and agrees that, in common with other premium rate services, the Charges for the use of the Services will appear on an invoice that Customer receives from us. Those charges shall be payable according to Customer's payment arrangements with us. The Charges shall be payable by Customer irrespective of whether or not NowOK is able to provide the booking requested by the Customer when using this Service. Charges shall be calculated on the basis of the rates set out on this website. The Charges set out on this website are indicative NowOK Charges. NowOK cannot be held responsible for the third party who chooses to charge prices higher than those originally indicated. We reserve the right to provide promotional charges and charges free services.
Certain Services are subject to subscription fees ("Membership Fees"). These Membership Fees are provided to you upon registration and may change from time to time. Unless otherwise indicated, Membership Fees cover an initial period, for which there is a one time charge, followed by recurring periodic charges for subsequent periods as agreed to by you upon registration. You acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. Membership Fees will not be redeemed for cash and will not be returned or forfeited for a cash refund, except as will be required by applicable law.
Service Fees and Administration Fees
Certain other Services may require you to make one-off payments or prepay certain Services which may be redeemed solely for specified Services (“Service Fees”) or administration fees (“Administration Fees”). Service Fees, as well as unused balances, will not be redeemed for cash and will not be returned or forfeited for a cash refund, except as will be required by applicable law. Service Fees and unused balances are not transferable.
Certain other Services, including, but not limited to, an Article published and appeared on this website for the period of up to 6 months, advertisements appeared on this website for one month, send up to 10 letters per month, view up to 10 profiles per month may require you to make one-time payments or prepay these Services which may be redeemed solely for these Services (‘Usage Fees’). Usage Fees, as well as unused balances, will not be redeemed for cash and will not be returned or forfeited for a cash refund, except as will be required by applicable law. Usage Fees and unused balances are not transferable.
Foreign Transaction Fees
We may use credit card processors or banks outside the United Kingdom to process your transactions. In some instances, your bank or credit card issuer may charge you a foreign transaction or similar fee or charge. Before purchasing any Services, please check with your bank or credit card issuer for more information about its policies regarding foreign transaction and similar fees and charges.
You expressly acknowledge that any promotion that provides credits or benefits (collectively, "Promotional Credits") may be terminated by us in our sole discretion at any time. If your membership is terminated for any reason, your Promotional Credits, if any, will expire and be forfeited. Promotional Credits have no cash value and may not be redeemed for cash, converted for other Services and/or transferred to third-parties. We reserve the right to vary these Terms and Conditions.
Pricing and Availability
NowOK endeavours to ensure that all details, descriptions and prices listed on this website are correct and accurate at time of publication and updated regularly. All prices may change on a regular basis, and this website is updated overnight. NowOK operates the Demand-based pricing. Some products and Services have a price set below the operating margin and are not refundable. All orders are subject to availability and confirmation of the order price and order details. There may be variations by the time we are due to deliver your order. We always try and get as near as possible to your request. There is a minimum order value; this is displayed on this website. Where applicable, prices are inclusive of VAT at the rate appropriate to the UK. The cost of Services and products in foreign currencies may vary. Administration fees, the currency exchange fees, payable PayPal and/or Google fees, or/and other transaction fees will be charged in addition (“Additional Charges”). Additional charges will also be payable by you. Additional Charges are non- refundable fees. In the rare event when the refund was requested, the cost of Administrative Fees and Additional Charges (if applicable) must be excluded from the refund.
NowOK are not liable for any technical problems on this website preventing the use of this website and the Services. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. Errors may occur due to technical difficulties or human error. If we discover an error in the price of any products or services which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel the order in result of an error in the price appeared on the website and you have already paid for the products or Services, you will receive a refund excluding fees paid by you to the third party such as currency exchange fees, PayPal and/or Google fees and any other fees associated with financial transactions. Once the Service is paid for, we cannot make changes to it. We reserve the right to withhold refund of these costs. NowOK are not liable if for any reason the errors occur on this website at any time or for any period. NowOK reserve the right to remove errors on this website. You agree that we shall have no liability for any losses, damages, liabilities or expenses you may incur due to any technical problems and any errors on this website.
For your protection and security, and in order to verify the debit or credit card details provided, we will contact your card issuer on the day you checkout your order to request a pre-authorisation of £1.00 or full ammout. We will verify your card for £1.00 or full ammount each time you amend your order. It is important to point out that this pre-authorisation is NOT a charge to your card and will not be billed to you. Your card issuer may hold this amount for a short period, but this will never be taken from your account. Then, on the evening before delivery of the Order Confirmation Email based on the information provided to us by the third party and acceptance of your order by the third party, we will request another pre-authorisation for the full order amount in addition to the £1.00 pre-authorisation amount. We do this to ensure that the card details are still valid and that you have sufficient funds to complete the transaction. We take NO payments from your account before you have been sent the Order Confirmation Email based on the information provided to us by the third party. We will debit the price from your debit or credit card once you have been sent the Order Confirmation Email based on the information provided to us by the third party. In the rare event that the £1.00 or full ammount pre-authorisation is initially unsuccessful (and subsequently approved), and you amend your order following the full value pre-authorisation, you may be pre-authorised twice. However, only one payment will be taken from your payment card. In a small number of cases, some card issuers may hold the full pre-authorisation amount for a limited time (usually 3-10 days). This money will NOT be taken from your account and is not held by NOW OK. In the rare event that the verification of the debit or credit card details provided has failed for any reason, we will treat the order as cancelled. In the rare event that the pre-authorisation has failed for any reason, we will treat the order as cancelled.
Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Our services will not be delivered to you until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.
Use of Cards
You must pay for your order using your credit or debit card or using your PayPal or Google account.
Promotional Discount Codes
We may from time to time offer promotional discount codes which may be applied in respect of any, or certain specified, purchases made though this website. The conditions of use relating to any discount code will be specified at the time of issue. Promotional discount codes may from time to time be published on this website or other websites and applied to any or specific services. Promotional discount codes will not be redeemed for cash and will not be returned or forfeited for a cash refund
Third Party Offers
The number and availability of offers stated is dependent on the terms and availability of third parties.
Gift vouchers are only valid for a limited time. If you are the purchaser, we can despatch your gift voucher, usually from third parties. NowOK is not responsible for distribution, delays, or delivery of the gift vouchers. Please double check the delivery email address you enter. NowOK is not responsible for any gift vouchers that are lost or used by someone other than your recipient after delivery. Make sure your recipient has received their gift voucher. It is your recipient’s responsibility to keep the voucher details safe. NowOK is not responsible for any gift vouchers which are not delivered because of the recipient’s email or/and computer settings, or any other factors outside of our control. Gift vouchers and discounts will not be redeemed for cash and will not be returned or forfeited for a cash refund. Please note, we do not accept third party gift vouchers or discounts as part or full payment for our Services.
Changes and Cancellation Policy
NowOK Services and Products start immediately after receiving the Customer's request or order, and these Services and Products are personalize in accordance with the Customer's requirements. If placing an order you refuse the seven-day cooling-off period, or ordering the services as soon as possible, or the time provided in your request or the time of your availability for the services is within the seven-day cooling-off period, any of these mean that you confirm that you have refused to take the seven-day cooling-off period. Once the Services or Products are paid for and the Order Confirmation Email is sent, we cannot make changes to the order or cancel it and no refund will be issued. If the Customer wishes to have the Seven day cooling off period from the day Customer places the order to decide about continuing or cancelling his order, NowOK Services or Products will be delayed until the end of this cooling off period. You can change your order anytime within the seven-day cooling-off. If you want to add Products or Services to your order, you need to let us know within the seven day cooling off period. The Customer can cancel the order within this seven working days cooling off period by sending a Cancellation Letter, please fill in the online Contact Form. To cancel your requests, send a signed and dated Cancellation Letter that states that you, the buyer, are cancelling your order filling in the online Contact Form. Please include the Order Number and your Reference Number. We will send you a Cancellation Confirmation Email to confirm the cancellation of your order. If you have not received the Cancellation Confirmation Email within 24 hours, please fill in the online Contact Form. You may receive further information on the Cancellation process by filling in the online Contact Form. If you cancel the NowOK Services or Products within the seven-day cooling-off period we will process the refund due to you as soon as possible and, in any case, within 30 days of the day you gave notice of cancellation. If you need a refund, this will be made in the same way as the original payment method (such as onto a debit/credit card account or PayPal or Google account). The Services and Products become non-refundable after the end of the seven day cooling off period. Once the Services and Products are paid for, we cannot make changes to it. We reserve the right to withhold refund of these costs. If there are any additional fees or any charges for financial transactions associated with this Customer’s cancellation of the Services or Products and refund, so these fees and charges are payable by the Customer or deducted from the amount of the refund. We reserve the right to withhold refund of these costs. If the Services or Products ordered by the Customer are after-sales Services or Products or promotional prices applied we reserve the right to withhold refund of these Services and Products costs; these Services and Products are non-refundable. If by reason of death you are unable to receive all the Services or Products for which you have contracted your estate may elect to be relieved of the obligation to make payments for contracted Service or Products other than those received before death. Written verification must be presented to us. If you have prepaid any amount for the Services or Products, so much of the amount prepaid that is allocable to the Services or Products that you have not received will be promptly refunded to your representative. The cost of administrative fees and additional fees (if applicable) must be excluded from the refund. Once the Services or Products are paid for, we cannot make changes to it. We reserve the right to withhold refund of these costs. This subsection shall supersede any other contrary term or provision herein. We have, at any time for any reason without prior notification to you, the right to restrict, suspend or terminate your access to any or all of the Services and Products if we believe that you are misusing the Services or Products or if you are in breach of these Terms and Conditions. We reserve the right to disable your access to our Services and Products and, where applicable, any reference number issued to you at any time if, in our opinion, you have failed to comply with any of the provisions of these Terms and Conditions. These Terms and Conditions apply to each use by the Customer of the Services or Products, and by accessing or using the Services or Products the Customer agrees to be bound by them. If Customer does not agree to be bound by these Terms and Conditions he or she should immediately cease using the Services, Products and this website. We reserve the right to cancel a booking and this will be without any liability to you.
In order to provide continuous service, we automatically renew all paid subscriptions for Membership Services two weeks prior to the date such subscriptions expire. Such renewals shall be for a period equivalent to the period of your initial subscription to the Membership Services or a shorter period of time if specified, and in our discretion, at the price of the same or comparable Membership Services then in effect. If you wish to cancel your Membership or the next subscriptions for the Membership Services you must inform us filling in the online Contact Form two weeks prior to the date such paid subscriptions expire. To cancel your subscription, send a signed and dated Cancellation Letter that states that you cancel your Membership filling in the online Contact Form. Please include your Reference Number. We will send you a Cancellation Confirmation Email to confirm the cancellation of your Membership. If you have not received the Cancellation Confirmation Email within 2 weeks please fill in the online Contact Form. In addition, we sometimes offer special promotions that have different price or renewal periods of different duration than the original subscription term. We always communicate these offers for special promotions to you in the body of any special promotions that have different price or renewal periods of different duration than the original subscription term.Your non-termination or continued use of the Membership Services reaffirms that we are authorized to charge your chosen payment provider. We may submit those charges for payment and you will be responsible for such charges. This does not waive our right to seek payment directly from you. Your charges may be payable in advance, in arrears, per usage, or as otherwise described when you initially subscribed to, or otherwise joined, the Membership Services. By agreeing to these Terms and Conditions, you acknowledge that your Membership will be subject to the above-described automatic renewals.
Please add us to your email Address Book. We always aim to deliver the Services and Products in accordance with your request and reply to you as soon as possible. It is your responsibility to ensure that the details you provided to use are correct and up-to-date.
Disclaimer of Liability
Disclaimer of Warranties
The website is provided on an "as is" and "as available" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. The Services are provided on an “as is” and "as available" basis and we clearly disclaim any implied warranties to the fullest extent provided by law, including but not limited to, any warranties of merchantability, quality, fulfilment of obligations, fitness for a particular purpose, title or non-infringement; to the extent applicable laws prohibit Terms and Conditions from disclaiming any implied warranty. While we endeavour to ensure that the information on this website is correct, we do not warrant the accuracy and completeness of the Content on this website. We may make changes to the Contents on this website at any time without notice. The Content on this website may be out of date, and we make no commitment to update such Content. The Content on this website is provided “as is”, without any warranties of any kind. We cannot guarantee and do not promise any specific results from use of any Content and any Services without limiting the foregoing, we do not warrant that the Services will be uninterrupted or error-free. We shall not be liable for any claims or losses of any nature, arising indirectly or directly from use of the data or Content or services on this website, neither we are responsible for damages or losses caused by any delays, defects or omissions that may exist in the Services, information or other Content provided on this website, whether actual, alleged, consequential or punitive. We make no warranty that the functionality of this website will be uninterrupted or error free, that defects will be corrected or that this website or the server that makes it available are free of viruses or anything else which may be harmful or destructive. Accordingly, to the maximum extent permitted by law, we provide you with this website on the basis that we exclude all representations, warranties, conditions, including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill which, but for these Terms and Conditions, might have effect in relation to this website and the Services.
You agree to indemnify, defend and hold harmless NowOK, its directors, officers, employees, consultants, agents, coordinators, managers, administrators, officers, customer services, employees, licensors, licensees, and affiliates, from all and any loss, liability, claim, damages, costs, demand or expense, including but not limited to, legal fees, and/or other expenses arising from your use this website, your use of the Services, or your breach of the Terms and Conditions, the breach of these Terms and Conditions by any third party, the breach of these Terms and Conditions by us. In any dispute, neither you nor any other person shall be entitled to join or consolidate claims by or against other persons, or arbitrate any claim as a representative or class action or in a private attorney general capacity. You acknowledge that you are giving up your rights to litigate claims in a court with respect to any claims. You acknowledge that you are giving up your rights to participate in a class action or representative action with respect to any such claim. You agree that any claim or cause of action arising out of or related to these Terms and Conditions or your use of the Services or this website must be forever barred. You may not resell, assign or transfer any of your rights or obligations under these Terms and Conditions without our prior written consent. We may resell, assign or transfer our rights and obligations under these Terms and Conditions at any time without restriction and without notice or consent.
We aim to update our site regularly, and may change the Content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the Content on our site may be out of date at any given time, and we are under no obligation to update such Content. If we make any changes to these Terms and Conditions they appear on this website. NowOK may vary the Terms and Conditions and any other policies, at any time. NowOK ensure that the most recent versions of these Terms and Conditions and any Policies are published on this website. Such changes take effect immediately from the date that the amendments are published on this website.
Accuracy of Information
Whilst the utmost care has been taken in the writing and presentation of the information contained within this website, we do not guarantee its usefulness or accuracy. We do not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and Contents found or offered on this website for any particular purpose. You acknowledge that such information and Contents may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or Contents offered on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, Services or information available through this website meet your specific requirements. You will be considered to have taken full liability and responsibility for any damage or injury arising from the use of this website.
Linking to this Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This website must not be framed on any other site. You must not create a link to any part of this website other than the home page. We reserve the right to withdraw linking permission without notice.
Links to other websites
We may include links to third party websites. NowOK is not responsible for the content of those websites. This website and our emails may contain links to other websites, which are not operated by NowOK, not under NowOK control. NowOK may from time to time establish relationships with other organisations that will enable you to access their websites directly from this website. We will try to provide you with links to good quality, reputable websites which we believe will be of interest and relevant to you, but we have not reviewed all of these third party websites. Each such organisation operates its own policy. You are advised to read the privacy statement and other policies on any website you may have accessed in this way. Each such link is provided solely for your convenience. If you use these links, you leave this website. We do not endorse or make representations, whether as to quality, propriety or otherwise, about such websites, or any Content found there, or any results that may be obtained by using them. We do not accept responsibility for any issues arising from the third party’s website use, Content or the Services offered to you by these websites. We do not accept responsibility for any loss or damage that may arise from your use of the third party’s websites. If you decide to access any of the third party websites linked to this website, you do so entirely at your own risk.
NowOK shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this website. We reserve the rights to change these Terms and Conditions at any time, and your continued use of this website following any changes shall indicate your acceptance of such change.
The above Terms and Conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and NowOK. Any waiver of any provision of these Terms and Conditions will be effective only if in writing and signed by NowOK.
If any part of the Terms and Conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
NOW OK are not obliged to carry out any obligation under these Terms and Conditions where performance of such obligation is prevented due to any cause beyond its reasonable control including but not limited to Acts of God, natural disasters, storm, earthquake, inclement weather conditions, fire, flood, war, terrorism, strikes, embargoes, industrial actions, activism, lockout, default, hacking or failure of a third party, or governmental action, failure or shortage of power supplies, labour shortage, the act or omission of highways or railways authorities or telecommunications operators, or other causes beyond our reasonable control.
Disclaimer as to ownership of trade marks, images of personalities and third party copyright
Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and images of third party products, Services and/or locations featured on this website are in no way associated, linked or affiliated with NowOK and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this website are owned by the respective trade mark owners. Where a trade mark or brand name, or Content is referred to it is used solely to provide you with information, or describe or identify the products and Services and information and is in no way an assertion that such products or Services or information are endorsed by or connected to NowOK.
NowOK have the unrestricted right to assign, licence or otherwise dispose of its rights and obligation (in whole or in part) under these Terms and Conditions.
As a reputable and trusted business committed to offering its customers high quality Services NowOK expects all members and users to operate ethically, consistently providing an environment which protects privacy, confidentiality, health and safety and basic human rights. NowOK values difference and diversity and does not discriminate on the grounds of age, gender and gender identity, sexual preference or orientation, marital/partnership status, religion, race, language, culture, colour, national origin, disability, heritage or political belief. All members and users are expected to comply with their national laws and regulations with particular regard to Health and safety, No discrimination, No harsh or inhumane treatment, No criminal behaviour. NowOK will never accept new members who breach of the above principles. It is not always possible to monitor and control the conditions of each individual involved or visiting this website, however NowOK recognises the importance of being proactive and doing everything within its power to support human rights. NowOK builds and maintains a Client-Practitioner network providing membership, web space and other services. All Practitioners are self-employed and maintain professional membership and registration with the relevant professional organisations, including, but not limited to the BACP, BABCP, BPS, UKRC, and UKCP. They are bound by the Code of Ethics and professional standards of these organisations and are subjects to their complaints procedures. Confidentiality is an essential aspect of the service we provide. It is of vital importance that every user or member can trust that their personal details disclosed to NowOK will remain confidential to the extent required by law.
Governing Law and Jurisdiction
This website is controlled and operated from the United Kingdom and complies with English Law. These Terms and Conditions shall be governed by the laws of England, without regard to its conflict of laws rules or principles, and in the event of any dispute or claim associated with these Terms and Conditions or related to a visit to this website or use of the Services, that dispute or claim shall be subject to the exclusive jurisdiction of the English courts.
These Terms and Conditions represent the entire understanding between you and NowOK with respect to the subject matter hereof and supersede all previous understandings, written, oral or implied. Where we have provided you with a translation of the English language version of these Terms and Conditions, then you agree that the translation is provided for your convenience only and that the English language versions of these Terms and Conditions will govern your relationship with us. If there is any contradiction between the English language version of these Terms and Conditions and any translation, the English language version shall take precedence.
We reserve the right to terminate or restrict your access to or use of this website or the Services, without notice or liability, for any or no reason whatsoever. In addition, we may terminate your Profile, Registration, account and any membership and/or subscription with us by sending notice to you at the email address you provided in your application for the registration. Upon such termination or the termination of these Terms and Conditions, you will not be entitled to any refund of any unused any Fees or other prepaid amounts. All decisions regarding the termination of your Profile, Registration, account and any membership and/or subscription with us shall be made by us in our sole discretion. We are not required, and may be prohibited, from disclosing to you the reason for termination of your Profile, Registration, account and any membership and/or subscription with us. You may terminate your Profile, Registration, account and any membership and/or subscription with us at any time. Termination will be effective immediately upon receipt of notice filled in by you in accordance with our Changes and Cancellation Policy requirements. We do not provide refunds or credits for any Fees or any amounts prepaid by you and you will not receive any refund for any unused days of any subscription term.
The failure of NowOK to take any action in respect of a breach of these Terms and Conditions shall not constitute a waiver of their enforceability. NowOK reserves its rights in respect of these Terms and Conditions at all times. Please contact us with any feedback and complaints filling in the online Contact Form.